Suggests combining the Delphi technique and the nominal group process technique to improve the collective decision-making of school curriculum and other committees. Both methods require group members to respond in writing. A five-step agenda with sample questions illustrates the approach. (MLF)

Most organizational problems are communication problems. The administrator must employ strategies for listening to employees (personal listening), and must allow the employees to participate in the decision-making process (corporate listening). The Marietta City School System (Georgia) employed several strategies to deal with the passive…