This continuing education curriculum and related materials are designed to provide library professionals with a general orientation to the issues and process of negotiating and successfully securing an automation contract. The course syllabus includes the following topics: (1) definition and objectives of a contract; (2) why vendors typically have…

Describes cataloging software characteristics (data input, storage, retrieval, and output); outlines acquisitions software requirements (recommendations, data input, budgetary control, dispatch of orders, claims and cancellations, receipts, management information); presents examples of cataloging and acquisitions software; and discusses the nature…

This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

Three articles discuss management of library technical processes personnel. The first article focuses on the employer employee relationship and communication; the second explores management trends, including participative decision making, personnel evaluation, management by objectives, and the collegial system; and the third focuses on the…