Intended to help the Hawaii Vocational Rehabilitation and Services for the Blind administration improve productivity, this report focuses on the measurement of productivity and on the use of program information to monitor performance and to investigate the causes of productivity problems. A process is recommended for establishing performance…

Outlines competencies needed by librarians working with young adults in any type of information agency. Developed by the Education Committee of the Young Adult Services Division, competencies are listed in seven areas: leadership and professionalism, knowledge of client group, communication, administration, knowledge of materials, access to…

This Head Start On-Site Program Review Instrument (OSPRI) is used to monitor and evaluate Head Start Programs to verify basic compliance with program standards. OSPRI contains Head Start Performance Standards, Performance Standards on Services to Children with Disabilities, and specific program regulations in the areas of recruitment,…