In preparing students for business writing, a technical writing class should foster (1) a sensitivity to audience and an understanding of the business or technical organizational audience, (2) analytical problem solving that precedes any but the simplest writing task, (3) understanding of the patterns of organization that make information clear to…

Integrating up-to-date composition theory with pedagogical research in critical thinking and inquiry, this book presents a flexible organizational structure to accommodate a range of freshman composition course designs and to engage students intellectually in problem-centered writing activities to prepare them for academic tasks across the…

This guide is intended for use in a course in on-the-job communication that was developed as a component of a workplace literacy program for persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: identify different personality types and…