Description of a process for solving human performance problems focuses on the analysis phase, which examines information to determine causes and develops recommendations for solving the problems. Techniques used for gathering data are described, criteria for evaluating ideas are listed, and weighted scores for performance improvement ideas are…

Offers a step-by-step guide to help rehabilitation counselors design activities to ensure client's job maintenance. Describes initial assessment process that identifies physical, emotional, and intellectual barriers to job maintenance. Discusses development of a systematic postemployment service plan. (Author)

A sample grievance procedure for nonfaculty employees in a nonunionized institution of higher education and a nonfaculty grievance form are provided. Since grievance procedures provide a forum for resolving internal conflict, their existence is seen as a critical factor in achieving and maintaining good employee relations. (MLW)

This module, which may be used as the basis for a workshop or as a special topic unit in an adult basic education or English-as-a-Second-Language (ESL) course, focuses on the problems faced by immigrant women in their work lives and legal provisions to protect employed women. The following items are included: module overview; list of basic,…

This manual is designed to help supervisors perform their duties, whether in the public or private sector or in a community organization. It provides information to help supervisors understand the individuals with whom they work, orient new workers to their jobs, plan and organize the work to be performed, assign and monitor tasks, conduct…

This document contains both a trainers' guide and a participants' book for a one-day workshop on coping with unemployment. The workshop is planned to enable participants to withstand a period of joblessness with a minimum of personal stress. It includes information about specific unemployment-related problems, methods of stress management,…

This independent learning packet, which is designed for administrators, teachers, counselors, and tutors in Pennsylvania's Region 7 Tri-Valley Literacy Staff Development area as well as for their adult students, examines the following seven problems encountered by students: the job market, child care, single parenting/parenting skills, divorce,…