This book shows how to use evaluation to find effective solutions. The first two chapters introduce evaluation as an administrative function at the school level. Chapter 1 draws on two kinds of literature--educational-administration literature (to survey administrative practices) and educational-evaluation literature (evaluation practiced by…

Problems in supervision stem from the reality that operationalizing supervision is not a cognitive state of mind, but one in the affective domain, contrary to most techniques. Administrators often discover that the interpersonal skills needed in facilitating change and dealing with resistance are not available. This paper outlines a process that…

Qualitive data from interviews with individuals and observations of group meetings were gathered from 16 school districts that participated in a study of school district uses of evaluation and test data. The findings are organized around a series of discrete topics presented in a set of independent papers. The title essay, "Working Knowledge,"…