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Brown, Mark G.; Schwarz, Joseph E. – Performance and Instruction, 1988
Description of a process for solving human performance problems focuses on the analysis phase, which examines information to determine causes and develops recommendations for solving the problems. Techniques used for gathering data are described, criteria for evaluating ideas are listed, and weighted scores for performance improvement ideas are…
Descriptors: Employment Problems, Evaluation Criteria, Improvement Programs, Interviews
Marsh, D. T. – 1982
This paper presents a counseling model based on transactional analysis (TA) to be used with staff members whose professional performance is considered marginal. The introduction of the paper suggests reasons for marginal performance. Counseling from the TA viewpoint is described as a series of transactions designed to improve performance, solve a…
Descriptors: Administrators, Counseling Techniques, Counselor Role, Foreign Countries
Pellicer, Leonard O.; Stevenson, Kenneth R. – Executive Educator, 1987
The key to an employee-supported evaluation system is involving a significant majority of those affected in the planning process. This article describes the development of a new evaluation system for 200 administrators and supervisiors based on attitude surveys and a large administrator-dominated steering committee. (MLH)
Descriptors: Administrator Attitudes, Attitude Measures, Boards of Education, Elementary Secondary Education
Download full textBernotavicz, Freda; Clasby, Miriam – 1984
The competencies of the university secretary were studied at the University of Southern Maine. In addition to developing position descriptions, competencies that distinguish effective performers were also identified. Based on results of interviews with 24 secretaries, a competency-based model was developed. Fourteen competencies were categorized…
Descriptors: Cognitive Ability, Competence, Efficiency, Higher Education
Jacobs, Ronald L. – 1987
This monograph proposes and describes a systems-based field of study for the training and development (T&D) profession: human performance technology. The first section describes what is meant by a field of study and professional practice and then provides a rationale for the proposal. Section 2 explores training and development in the context…
Descriptors: Adult Education, Human Factors Engineering, Job Performance, Labor Force Development
Early Childhood Directors' Association, St. Paul, MN. – 1983
Crisis management is an all-too-frequent element of being a day care director. This guide is intended to help day care administrators not only to survive such events but to cope in ways that have been proven to be successful program enhancements. The guide is divided into five major sections covering the most important areas of director…
Descriptors: Administrator Role, Administrators, Business Administration, Day Care
Prior, John, Ed. – 1994
This compilation of the knowledge and experience of 49 training and development professionals is a guide to the most important aspects of training and development (T&D), ranging from the environment in which it operates to detailed suggestions as to how it can be done. Contributors' notes appear first. Part 1 on the world of T&D contains seven…
Descriptors: Administrators, Adult Education, Adult Learning, Basic Skills
PDF pending restorationAnderson, Marcia; And Others – 1990
This set of publications, consisting of a student workbook and teacher's manual, is designed for use by adult learners registered in the intermediate level of the career planning course of the Ontario (Canada) Basic Skills program. The student workbook contains units on the following topics: introduction to career planning, self-assessment for…
Descriptors: Adult Basic Education, Basic Skills, Behavioral Objectives, Career Planning
