This review examined the impact of online learning environments (OLE) on acquiring transferable skills (TS) through an analysis of 31 papers from the Web of Science database. Significant attention is given to critical thinking and communication skills, with moderate consideration given to creativity, problem-solving, and cooperation skills. Lesser…

Describes the Educational Opportunity Program of Northern Illinois University's adaptation of an administrative planning decision making program called the Delphi concensus seeking process. (MD)

There are no quick fixes to any problems that school systems face. The best solution lies in building a common approach to solving problems utilizing an established procedure; an interactive process; and a trained team of administrators, teachers, and nonteaching staff members. (MLF)

Problem solving and decision making are considered to be keys to successful management. A normative method for problem solving is presented, suggesting that the analysis of the problem be structured along a five-step procedure: problem identification, analysis, decision alternatives, decision making, and decision implementation. Follow-up…

This paper describes a methodology for helping institutional research assess its roles and its effectiveness in supporting decision-making at all institutional levels. The paper discusses how to meet this goal by planning, doing, checking, and acting. Planning requires the understanding of the roles of the data custodian, the broker, and the…

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…

Contending that participation in quality circles enhances effective time management by school administrators and teachers, this guide provides both a theoretical briefing and practical recommendations for better time management. A pre- posttest prefaces a review of basic concepts of quality circles with reference to the work of Abraham Maslow,…

The 15 lessons in this step-by-step guide for grades 4-8 are intended to promote the development of thinking skills through the use of databases. These lesson plans, which include specific instructions for using Microsoft Works, constitute a complete unit on the states of the United States. A disk containing 16 files for use with the lessons is…

Data management challenges at the Pennsylvania State University are discussed, including providing user access to data, developing a classification system for data elements, eliminating the manual process for creating tailored user views, and developing data dictionary user enhancements. Solutions are provided to give insight into problem solving.…

The "Seven S" framework developed by Pascale and Athos can be adapted to encompass both the technical and philosophical dimensions of organizational problem solving. For a community college, the seven elements of the model would be: (1) Superordinate goals--the significant meanings and guiding concepts that make up the philosophy of a…

Adaptation of the Total Quality Management approach to organizational improvement at Oregon State University involved creation of 10 pilot finance and administration teams and implementation of a 10-step problem-solving process. The approach has improved staff morale as well as client services. (MSE)

This study of the composition and operation of both "top down" and "participative" school management teams in 18 Israeli elementary schools considers (1) how management teams are organized, solve problems, and make decisions; and (2) how the operation of the management team influences school effectiveness. No relationship…

This paper provides an introduction to a particular systems-theoretical approach to problem-solving in the management of education usually referred to as soft-systems methodology (SSM), developed by Peter Checkland in the 1970s. SSM should provide a powerful tool for managers in education at any level who have a strategic role because it can be…

Materials are provided for "Maytown In-Basket," a case study in agricultural leadership. This activity is described as one in which students in the agricultural education undergraduate leadership course at the Oklahoma State University are placed in the role of director of a rural rehabilitation district. Ten "in-basket" items…

This monograph proposes and describes a systems-based field of study for the training and development (T&D) profession: human performance technology. The first section describes what is meant by a field of study and professional practice and then provides a rationale for the proposal. Section 2 explores training and development in the context…