The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…

Research administrators must establish and maintain control over discretionary spending, assure all deliverables are completed on time, and assure adequate and controlled funding for grants and contracts. Steps and approaches for accomplishing these tasks are outlined, including planning, tracking, and reporting techniques. (MSE)

Data management challenges at the Pennsylvania State University are discussed, including providing user access to data, developing a classification system for data elements, eliminating the manual process for creating tailored user views, and developing data dictionary user enhancements. Solutions are provided to give insight into problem solving.…

The furniture and equipment inventory system of the Montgomery County Public Schools is examined in this report. Following a summary, comments provided by the Office of the Associate Superintendent for Supportive Services relating to recommendations made in the report are presented. The first chapter provides an introduction, background, program…

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

The book proposes ways in which programs for gifted and handicapped students can be managed to make the best use of resources. An initial section provides guidelines for administrators who manage gifted programing. Guidelines touch upon the following topics: analysis of current efforts, assessment of staff and program needs, student identification…

A matrix management system designed for use by a highly technical nuclear weapons research and development facility to improve productivity and flexibility by the use of multiple authority, responsibility, and accountability relationships is described. (MSE)

Argues that to make improvements in sponsored research administration, it is necessary to understand that: it is a system of interdependent components, and improvement requires systematic, highly integrated methods and a holistic view of the role of research administration in the larger research system. Provides a framework for…

This practice manual is intended to provide an organized approach to strategic planning for human resource professionals at all organizational levels, regardless of their familiarity with strategic planning. Chapter 1 provides a brief introduction and chapter 2 describes the strategic planning process. The rationale for pursuing a strategic…

This report presents many of the typical questions with which college deans of instruction will be confronted in planning a competency-based technical education (CBTE) system. Under each of 10 major questions that explore the issues of CBTE, a number of more specific questions are listed. The 10 major questions concern the overall approach,…

In this paper, ways that microcomputers may assist administration of special services are put forth. Then, considerations for local-level special services administrators in developing and managing information systems are discussed, followed by similar discussion for state-level administrators. (Author/CL)

An award-winning administrator of a college computer system discusses the role of networking and teamwork in successful information management, drawing on experiences during recent political upheavals in eastern Europe for illustration. Other success factors stressed include having and sharing a dream and developing future leaders. (MSE)

This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM…

Developed to fill a gap in preservice and inservice training, the materials focus on training special education administrators and program specialists to use computers in program management. Materials include packets to be reproduced for participants as well as outlines, transparency masters, lists of audiovisual materials, and scripts for…

A marketing information system approach for college admissions is outlined that includes objectives, information needs and sources, a data collection format, and information evaluation. Coordination with other institutional information systems is recommended. (MSE)