Three community colleges--El Paso Community College, Bunker Hill Community College, and Patrick Henry Community College--incorporated technology into the curriculum to support student progress in mathematics through developmental education. Each college took its own path: El Paso developed a self-accelerated emporium-style computer lab, Patrick…

This brief summarizes efforts to reform developmental education at Zane State College and the Community College of Baltimore County (CCBC). Focused on accelerating student success and progress, the two schools pursued distinctive approaches to reform that aligned with their institutional missions and student populations. Recognizing that the…

Annual "Profiles" reports are comprehensive digests of data on education management organizations. Analysis and interpretation of the data in this report are, for the most part, limited to describing general trends over time. The report is intended for a broad audience. Policymakers, educators, school district officials, and school board…

The University of Pennsylvania's Wharton School introduced a "distributed" organization for managing computing support services. The hybrid structure combined elements of centralized computing and departmental computing by placing computing personnel in the departments, under central management. The program covers a wide range of support…

Brigham Young University (Utah) has addressed the need for maintenance and support of distributed computing systems on campus by implementing a program patterned after a national business franchise, providing the support and training of a centralized administration but allowing each unit to operate much as an independent small business.…

The experience of Stanford University (California) in developing the institutional image it portrayed on the World Wide Web is discussed. Principles and practical suggestions for developing such an image through layout and content are offered, including a list of things not to do on a Web page. (MSE)

The project accounting system used by the University of Illinois Urbana-Champaign School of Chemical Sciences exchanges financial data with the campus' central accounting system and allows integration of this information with user-entered data to produce an easily read, fully obligated project accounting statement for the budget and period…

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

The University of Delaware developed an intelligent mail server to provide easy, inexpensive access to institutional information for faculty, staff, and students on any node, machine, or operating system on the campuswide computing network. Security concerns have been addressed. The small investment has returned immediate benefits. (MSE)

Electronic methods of transacting and managing business represent the future of college and university services. With proper planning, an all-campus card program offers many benefits and full cost recovery. The extensive Duke University (North Carolina) smart-card program illustrates the flexibility, utility, and cost-effectiveness of the concept.…

San Joaquin Delta Community College has created a graphic, electronic office environment called "Virtual Desk" to operate on employees' desktops. It is a front end to the computer network depicting a desk on which are mounted a calculator, spreadsheet, notepad, calendar, word processor, electronic mail, and file drawers and bookshelves.…

By viewing individual communication services (voice, data, cable) as strategic tools in a communication infrastructure, Boston College (Massachusetts) was able to create an electronic communication environment with superior services at drastically reduced cost. The system provides voice, data, and cable access to every residence hall room,…

The University of Rochester's experience with online analytical processing (OLAP), part of its executive information system, is reported. The server, a multiuser, local area network (LAN)-based database loaded from legacy systems or a data warehouse, can rapidly manipulate and display data, and allows quick creation and changing of analytical…

The Pennsylvania State University national alumni admissions program involves alumni in direct recruitment of undergraduate students. This is a major service to the institution, increasing friends of the college and contacts with organizations, clubs, local high schools, and prospective students. Most important, it provides local contacts for…

A California State University study of alternative job design approaches in the university's information technology community is described. The study was designed to develop a job design approach that could adapt to changing skill requirements, promote continuous acquisition of skills for knowledge-based employees, and improve organizational…