This paper provides a framework for an institutional self study integrating total quality management (TQM) and institutional effectiveness (IE) models within the context of standards of the Southern Association of Colleges and Schools. It highlights the common dimensions in general management principles between TQM and IE and the strategies for…

This workbook addresses key issues in the design of an overall strategic planning process and the subsequent implementation process for public and nonprofit organizations. The workbook is divided into two sections. Part 1 presents an overview of the strategic planning and implementation process and the benefits to be gained by using it. The…

This book shows how leaders and managers of public and nonprofit organizations can use strategic planning to strengthen their organizations. This expanded edition includes many new examples of successful and unsuccessful strategic planning practices, along with new chapters that address how to implement strategies, how to reassess strategies and…

Student tracking systems are enabling increasing numbers of community colleges to respond to external demands for accountability with tangible measurements of student progress and institutional outcomes. Several recent trends in marketing, accountability, communications with students, and internal competition for resources have prompted interest…

This collection of resources and information about community college foundations includes brief articles, selected data, materials from foundations, sample mission statements and articles of incorporation, sample forms and correspondence, relevant educational legislation, and other related materials from specific active foundations at two-year…