This resource provides step-by-step guidance to teams who are developing, strengthening, or expanding a College Promise program. The Guidebook is organized into three sections that cover topics ranging from how to frame your College Promise program to evaluating and implementing it. Each section includes embedded tools and exercises to help you…

More than a third of all undergraduate students are 25 or older, and their presence on college and university campuses is growing. However, institutions of higher learning are struggling to meet the needs of, and improve persistence and completion rates for, this significant student population. "Increasing Adult Learner Persistence and…

"A Guide to Fundraising at Historically Black Colleges and Universities" is a comprehensive, research-based work that brings the best practices and expertise of seminal professionals to the larger Black college environment and beyond. Drawing on data-driven advice from interviews with successful Black college fundraisers and private sector…

This document describes major examples of trailblazing and pioneering efforts that are playing a role in designing new directions for student support. The work is being carried out at school, district, state, and national levels. The endeavors are grouped into three categories: (1) places where broad-based systemic changes are underway, (2) places…

Schools increasingly are recognizing that leaving no student behind requires a comprehensive, multifaceted, and integrated system of learning supports. To establish such a system, initiatives to improve schools must evolve current student supports into a full-fledged component dedicated to addressing barriers to learning. This calls for new…

This paper applies business marketing principles to college student services, introduces a model for measuring the life cycle of a service, outlines strategic planning procedures, and describes the implementation of a comprehensive student service marketing program at Seminole Community College in Florida. An overview of marketing defines…

A strategy, based on organizational change literature, for establishing a college program for learning-disabled students includes such crucial steps as assessing the change effort (nature of the change, environmental factors, initiators of change), establishing a campaign plan (program and decision centers), and developing deployment tactics…

Alternatives for revitalizing the programs and management of student services in community colleges are reviewed in this paper. First, alternatives related to student services programs are considered, including: (1) the increased use of computer-assisted counseling to integrate student services more fully with mainstream academic activities; (2)…

The seven chapters in this monograph were written to provide the student affairs professional with one professional resource among the many that are necessary to understand the legal aspects of professional responsibility in this area. "Risk Management and Professional Responsibility" (Hilda F. Owens) identifies some elements of…

This document presents college practitioners with a practical guide for establishing, maintaining, expanding, or revitalizing a contemporary career planning and placement center. The introduction to this guide contains a brief history of career planning and placement. Chapter 1, Career Planning and Placement in the Academic Setting, addresses the…

A sampling of publications, assessment instruments, institutional resource documents, campus agencies, and human resources that may be useful to academic advisors are examined. The techniques and applications of these materials are also included. (Author/MLW)

This article proposes a retention system for at-risk postsecondary vocational educational students that coordinates curricula, instructional accommodation strategies, and support systems by making effective use of the full scope of transition services and resources available. Discussed are best practices, assessment processes, and staff…

Presents guidelines developed by the League for Innovation in the Community College for the future development of student services, including a comprehensive list of criteria for developing and evaluating successful programs. Advocates the use of staff development resources to build college-wide teams to design and implement programs that increase…

A comprehensive student basic skills assessment program was developed at St. Louis Community College (SLCC) at Florissant Valley to appraise student readiness to take courses, gather information for counseling and advising, diagnose student problems, and evaluate program efficiency and effectiveness. The steps taken in developing the program were:…

The information in this report is based on the experiences of Cornell University and the University of South Carolina in responding to the needs of gay students in their residence halls. A starter kit on developing gay issue programming for other campuses is presented which includes a Gay Programming Checklist and a description of a sample…