How can we construct professional development and supervision models that best serve the needs of adult learners? Building on the groundbreaking model outlined in the bestselling first edition of "Blended Coaching," authors Bloom and Wilson outline a powerful set of strategies that can serve as a foundation for effective supervision.…

From fall 2021 to summer 2022, the College Completion Network conducted virtual focus groups with administrators at 47 2-year and broad-access 4-year colleges with the goal of better understanding the advising policies, practices, and programs (hereafter referred to as "strategies") that colleges use to support student success.…

An interview with Stephen C. Hall and Constance F. Towler of the Harvard University Office for Information Technology (Massachusetts) addresses issues in implementing management techniques to improve and maintain program quality. Topics include motivation, executive-level knowledge and support, specific changes made, and response and assistance…

Before colleges and universities can take advantage of the full potential of information technology (IT) to improve administration, they must be able to measure its value and justify adoption. A "return on management" methodology links IT, managerial, and organizational performance to assess management value added, thus relative productivity, of…

College and university public relations professionals are encouraged to follow the example of business in managing their publications programs. Planning, marketing those plans to the campus community, involving administration, and assuming accountability are seen as key elements in publications program success. (MSE)

Five veteran college alumni directors share strategies for creating an effective association: deciding what program aspects must be measured; assessing the program realistically; listening to customers; stretching program resources to hold down cost and work more efficiently; and remembering the value of the human touch in program design and…

Although volunteers serve many useful functions in fund raising, soliciting gifts should be left to staff. Volunteers are hard to recruit, keep, motivate, are unreliable, lacking in expertise, and they can balk at the realities of development tasks. Development offices should carefully think through the appropriate roles for these individuals.…

The administration's adviser to the Illinois State University Student Alumni Council examines the benefits of student participation in alumni affairs, outlines some considerations in the creation and development of a new student alumni program, and suggests program possibilities for different constituencies, including alumni, students, future…

The values and successes of college sports to higher education are threatened by patterns of abuse, particularly in larger programs. The Knight Commission on Intercollegiate Athletics' report and recommendations for reform are designed to stem abuses and help athletics find its proper and legitimate role. (MSE)

The traditional college student personnel services model must be streamlined for efficiency and effectiveness. Common problems include poor advice and counseling for students, inflexible staffing patterns, and uncoordinated policy making. Pratt Institute (New York) followed a four-phase process of redesigning policies and procedures, reorganizing,…

The effectiveness in meeting institutional objectives and the costs of early, partial, and phased retirement plans in operation at 51 public higher education institutions, as reported in a survey, are discussed. (MSE)

The administration of a comprehensive fringe benefits program at the University of Florida, a large institution with about 11,000 faculty, support, and administrative and professional employees, is described. Topics examined include the benefits office function, retirement, obstacles in program administration and information dissemination, special…

Although each higher education institutional research office has a unique style and mission, their commonalities suggest guidelines for establishing effective units, including placement high in the organizational structure, consistent attention given to first-order data responsibilities (collection, reporting), attention to institutional needs, a…

A Public Health Service's demonstration project brought together four historically black colleges and universities, public funding, and professional research administrator expertise to determine the impact of establishing a campus-sponsored research office. The program was found successful and may be useful for other small and midsized…

Suggested strategies for running a more effective college alumni program include effective calendar organization; careful staff utilization; administrator visibility; increased efficiency; effective use of alumni volunteers and student workers; good office communication; broad information dissemination across campus; consistent use of priorities;…