Program evaluation is a process of determining program performance for the purpose of improvement. Objectives essential to an effective program are accountability, public support, legitimacy, and communication of results. As a political tool, program evaluation must involve participants in the evaluation and decision-making processes of allocating…

The need for information controls for college records management programs and the elements of program organization, planning, and management are discussed. Conditions at institutions that indicate a flaw in information control are identified, along with the benefits of a sound records management program. The management of an information and…