Available resources and indicators of high quality inclusive practices are presented in this compilation. Assembling many different resources in one place allows for easy comparison of potential indicators of quality. Excerpts and adaptations of the resources are intended to provide some familiarity with the content of each resource and encourage…

A major purpose of this study was to determine the attitudes toward standards of practice and the nature and scope of standards of practice as they currently exist in governmental agencies, professional associations and licensing agencies, business and industry, health-related organizations, and colleges and universities. A second purpose was to…

Discusses four approaches to assessing the quality of early childhood program: top-down, which focuses on the adult's view of setting, equipment, and the program; bottom-up, focusing on children's experience; outside-inside, emphasizing the family's view; and societal, in which agencies and communities assess programs. (LB)

In their search for new ways to assess their agencies' success in working with children and families, child welfare administrators and senior managers are increasingly seeking regular and reliable sources of information that help them evaluate agency performance, make ongoing decisions, and provide an accurate picture for agency staff and external…

Presents a typology of quality-assurance systems for higher education and evaluates the alternatives. Argues that total quality management strategies are best suited to higher education's purpose because the model is internal to the delivery of the service, continuous, and process-oriented, but notes, however, that there are deep, often…

The need for information controls for college records management programs and the elements of program organization, planning, and management are discussed. Conditions at institutions that indicate a flaw in information control are identified, along with the benefits of a sound records management program. The management of an information and…

This report of the Panel on Quality Improvement in Student Financial Aid Programs examines the quality control of federal student financial aid programs covered by Title IV of the Higher Education Act of 1965 and offers recommendations calling for sweeping revisions of the present system. The report explores: (1) the quality control practices…

The evaluation criteria and procedures described in this report were developed at the Community College of Philadelphia (CCP) for conducting audits of the college's programs, disciplines, and support services. Part I provides an introduction to the audit process, which involves the following steps: (1) identification of curricular areas to be…

"Education for a Digital World" contains a collection of strategies and tools for effective online teaching, based on the principles of learning as a social process. Narrative is supplemented by real-life examples, case studies, and resources to supply comprehensive perspectives about structuring and fostering socially engaging learning…

Reports on a study to determine the extent to which higher education institutions do or do not have policies requiring the collection of outcomes data; how useful chairs of economic departments perceive these measures to be; and whether or not institutions plan to enhance their assessment efforts in the future. (CFR)

Quality measures were originally developed for research aimed at describing the settings that children spend time in and identifying the characteristics of these environments that contribute to children's development. They were also developed to guide improvements in practice. Increasingly, however, measures of quality are being used for further…

This manual, developed for the nursing home employee, examines the concept of quality assurance in nursing homes, describes the benefits of an effective quality assurance program, and provides guidelines to aid nursing homes in developing an appropriate quality assurance program. After a brief introduction, a working definition of quality…

Although most American infants and young children receive adequate well-child care, they may not receive needed help if developmental problems arise. This report examines primary health care services that promote infant/child development and suggests ways to improve those services as part of routine primary child health care. The report details…

This document suggests the following eight model indicators of quality in adult education programs: (1) learners demonstrate progress toward attainment of basic skills and competencies that support their educational needs; (2) learners advance in the program or complete program requirements that allow them to continue their education or training;…

This article argues that a sound performance evaluation system benefits the employee, supervisor, and organization by providing a written record of efforts, by motivating employees, and by maximizing employee growth potential. It proposes that such performance evaluations are compatible with the Total Quality Management approach. Principles of…