This study, which was conducted to determine how effectively the U.S. Department of Education plans for and manages its information resources in supporting its mission and administering its programs, focused on the Department's strategic information resources management (IRM) planning process. Meetings were held with program officials to ascertain…

The article demonstrates how information managers at institutions of higher education can develop a checklist for evaluating the usability and effectiveness of institutional data and information. Three primary personnel roles (technicians, analysts, users) and five primary activities (selection, capture and storage, manipulation and analysis,…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

In this volume, experienced distance educators provide insights into new trends in computer-based teaching and learning in postsecondary education. The book is divided into four parts: (1) Issues and Trends; (2) Instructional Design Principles for Distance Learning; (3) Alternative Delivery Systems for Distance Learning; and (4) Administrative…

This monograph describes three types of evaluation that are potentially useful to school-based clinics: needs assessments, process evaluations, and impact evaluations. Two important methodological principles are involved: (1) collecting multiple kinds of data with multiple methods; and (2) collecting comparison data. Student needs can be…

A project was undertaken to develop a model for the referral, intervention, assessment, and appropriate placement of regular and special education students in one California school district. The district's existing system was rated according to effectiveness, supportiveness, efficiency, clarity, and flexibility. Results were used to develop the…

This report presents a model of collaborative effort that established a network of 15 university-based and 2 non-university based Centers for Environmental Education (CEE) in the Tennessee River watershed region. The report begins by establishing definitions for a Center for Environmental Education and a network system, both of which are…

A series of projects were conducted in Maryland as part of an effort to develop a valid and reliable student database for planning, decision making, and Vocational Education Data System reporting; and a systematic and objective procedure to evaluate the quality of occupational programs in Maryland's community colleges. The projects had three…

The Michigan Analysis Network and General Evaluation Report (MANAGER) was developed as a component of the overall Michigan Community College Occupational Education Evaluation System (MCCOEES). Developed for use by college presidents and occupational program administrators and instructors, the handbook describes a six-step process for collecting,…

Origins of Australia's university quality improvement program are outlined, and its design is examined. Issues discussed include implications of the program for individual institutions, its proposed method of redistributing research funds, and potential problems associated with performance appraisal. (MSE)

The article proposes that the key to tracking and evaluating the academic progress of college students, particularly at complex institutions, is development of a longitudinal tracking system with flexibility to support a diverse community of users and applications. Considerations for efficient maintenance and effective use of such a system are…

A manual of quality control (QC) techniques is presented for financial aid and fiscal administrators. Steps for establishing, designing, implementing, and evaluating a QC program are outlined including the following: obtaining institutional commitments; developing the QC team; determining priorities for development; determining functions to be…

This document contains a collection of literacy program evaluation instruments from developing countries, as well as several papers describing how to use evaluation instruments to assess various types of systems. The following titles (with author or country of origin) are contained in this collection: "Designing a System of Evaluation and…

An environment that values evaluation as a means of effectively using resources is a prerequisite for development of administrative computing systems. Collaborative development of student information systems by a variety of campus offices increases the likelihood that useful information will be available to administrators for evaluating…

This guide is intended to assist states and service delivery areas (SDAs) in addressing the new oversight responsibilities and opportunities stipulated by the Job Training Partnership Act (JTPA) with respect to management information system (MIS) issues in evaluating JTPA programs. The first chapter discusses the general requirements of a JTPA MIS…