Performance measures are discussed for assessing organizational effectiveness in nonprofit organizations including institutions of higher education. With hundreds of possible measures, ratios, and data available, the nonprofit manager must select measures that portray the institution's condition and performance. A process and rationale for…

This book, which is designed for trainers responsible for training other trainers, outlines and illustrates the principles of a program in which trainers are prepared to promote adult learning and change. Part 1: "Training That Respects the Learner," presents insights from popular education and a model for training trainers in the…

Indiana's youth workers are highly motivated, well-educated, experienced, and satisfied with their jobs. They cite these three top challenges of their jobs: funds, family support, and sufficient staff to share time-consuming duties. Researchers cite these key components to develop first-rate programs that meet youth needs: low staff-student ratio,…

This document, which is part of a toolkit for policymakers, donors, governments, nongovernmental organizations, and practitioners, presents the results of case studies of a group of 30 workforce development programs that were selected (during a 2-day workshop by a panel of 14 experts) as representing a balance among geographic regions served and…