This paper offers a case history of one university academic department's experience with the pressure to create online scholarship opportunities for professional educators. As tertiary education transforms its course delivery to Web-based learning management platforms, instructors are challenged to transform career-long practice suddenly and…

A productivity measurement process is described that determines organizational change in colleges and universities and focuses on organizational performance measurement rather than individual employees' performance. It integrates economics, industrial engineering, and behavioral sciences principles and processes, and covers professional,…

A study by the National Association of College and University Business Officers surveyed member institutions (n=235) about the use and effectiveness of responsibility center management (RCM) on campus. Results indicate private colleges are more likely to use RCM. Major areas of concern include organizational structure, financial information for…

Results of changes to the planning process at the University of Utrecht in the Netherlands are described. During the past years, government actions related to retrenchment prompted the Dutch universities to change their planning process in order to increase flexibility and to account for differences in quality. Two important procedures were…

This handbook leads the reader through planning and conducting the collaborative evaluation of a workplace development initiative. A glossary is followed by an introduction that addresses the rationale for collaborative evaluation, values and characteristics, using the handbook in one's own situation, and optimum conditions for collaborative…

The accreditation self-study provides an institution with the opportunity to identify and understand its strengths and weaknesses and use this understanding in developing plans for future institutional change. Four elements contribute to an effective planning or change process: (1) careful assessment of the environment to identify, forecast and…

Interviews with university and college department chairs or persons responsible for existing educational administration and higher education programs evaluated the effects of a merged structure (combining the two programs) on the study of administration. Sixteen universities were visited and program heads were interviewed. Identified advantages of…

A study was conducted to explore the possible negative consequences that can occur when an innovation is introduced into an organization, with a focus on how the dynamics of an organization can affect, and be affected by, change. After a review of the literature on organizational change and innovation was completed, structured interviews were held…

Colleges and universities that have begun transformational changes are seeing strong, positive results, including better service to students, faster completion of transactions, more accurate and timely information, and reduction in administrative personnel. Three elements are common to the approaches taken to institutional transformation:…

The self-imposed external evaluation of a university grants office is reported, including discussions of the office's and administrator's roles, comparison with similar-sized institutions and programs, the review process, and its results. (MSE)

Intended as a practical resource for early childhood center directors engaged in improving the overall quality of their programs, this guide details a comprehensive method for analyzing the different components of a program to increase the program's effectiveness, assists in diagnosing common organizational problems, and aids in selecting…

Recent experiences of manufacturing and commercial service industries provide insights to college facilities managers for combining downsizing with quality improvement. The Service Excellence Model emphasizes creation of shared responsibility, focus on core service processes, empowerment of cross-functional process-improvement teams, performance…

Reviews art education in the United Kingdom and the United States over the past 20 years and discusses future agendas. Identifies positive developments in the field and identifies short-comings. Calls for an overhaul of the structure of the school and stresses the need for the modeling of excellent teaching. (KO)

College public relations officers are urged to incorporate regular and systematic evaluation into program administration. The process of planning public relations activities would include qualitative research to identify issues; audience-specific surveys to gauge attitudes; action to accomplish objectives; and measurement of that action's…

This publication shows step-by-step how trainers may use self-organized learning (SOL) to achieve real and lasting change within an organization at all levels. Each of the eight chapters begins with an "agenda board" outlining the contents and ends with a section featuring suggested activities for developing the skills. An introduction…