Oriented to rehabilitation facilities that are interested in maintaining and expanding their markets, this pamphlet presents publication excerpts that provide an understanding of the impact of organizational quality. The excerpts emphasize development of quality products and services through motivation of staff, effective communication, use of…

The purpose of this quality of life training curriculum is to enhance staff's understanding of the concepts of choice, integration, and advocacy; the importance of these qualities; and how staff can promote these qualities within the daily lives of persons with developmental disabilities. The curriculum includes topics for group discussion and…

This evaluation report of special education in the State of Delaware consists of three parts: (1) a position paper that summarizes the conceptual and philosophical basis for the evaluation system; (2) a profile of first year evaluation findings; and (3) a draft of the Long Range Implementation Plan. The evaluation model considers process,…

This report describes the methodology used in an evaluation study to measure the effectiveness of the West End Special Education Local Plan Area's program for improving the transition of special needs students from secondary school into adult life. Goals of the San Bernardino, California, study included measuring students' quality of life upon…

This paper proposes and discusses, from a management point of view, application of specific outcome measurements to residential programs for mentally retarded persons and those experiencing long term mental health problems. These include: rate of restraint and seclusion; percentage of compliance with applicable standards; absenteeism/leave time…

As a result of the Bureau of Indian Affairs' (BIA) laxness in improving management of programs and services for Indians, the Chairman of the House Committee on Interior and Insular Affairs requested the General Accounting Office (GAO) to review the accountability of federal funds and property involving contracts and grants totaling about $726…

This guide presents a model for evaluation of educational outcomes appropriate for use with all students (with and without disabilities). It addresses specific post-school outcomes, associated indicators, and possible sources of data for the indicators. The model identifies seven measurable outcome domains and three to five outcomes per domain.…

This guide, which is based on a 12-month study that examined the feasibility of and procedures for evaluating federal, state, and local supported employment programs for individuals with severe disabilities, discusses recommended data items and measures and presents guidelines for developing a data collection strategy and implementation plan.…

This book includes a collection of papers on the theories, methodologies, and practice of health promotion initiatives in Europe and the Americas. The 23 chapters are: (1) "A Framework for Health Promotion Evaluation" (Irving Rootman, Michael Goodstadt, Louise Potvin, and Jane Springett); (2) "Beyond Process and Outcome Evaluation:…

Reports on a follow-up study to an evaluation of art museum education practices from nearly a decade ago. That report criticized museum art education as lacking intellectual rigor and training, institutional support, technical training, and vision. The up-to-date data found some significant improvement but many of the same problems. (MJP)

This revised handbook on the theory and practice of human resources management and development (HRM/D) focuses on people management and the personnel development processes. The book's 18 parts and 102 chapters by 107 contributors provide authoritative and comprehensive information on every aspect of modern HRM/D. Part 1 provides an overview of…

Indiana's youth workers are highly motivated, well-educated, experienced, and satisfied with their jobs. They cite these three top challenges of their jobs: funds, family support, and sufficient staff to share time-consuming duties. Researchers cite these key components to develop first-rate programs that meet youth needs: low staff-student ratio,…