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Further Education Unit, London (England). – 1991
This bulletin provides descriptions of two of the most widely used business and industry quality models--the British Standards Institution system (BS5750) and Total Quality Management (TQM). The focus is on applications of the models in further education colleges. The first section clarifies what the term "quality" means, in general and…
Descriptors: Accountability, College Administration, Continuing Education, Curriculum Evaluation
