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Peer reviewedBurgar, Paul – Research in Higher Education, 1994
A Total Quality Management (TQM) approach to enforcing an admissions rule was taken in one master's degree program in lieu of punishing students for infraction. Prevention became possible only after TQM techniques revealed the causes of rule violation. Follow-up shows no new rule infractions for several academic terms. (MSE)
Descriptors: Administrative Policy, Admission Criteria, Case Studies, Cheating
