A 50-item, five-point Likert scale inventory was designed to be a valid and reliable group-administered instrument to provide a profile of the declarative knowledge of electronic mail (e-mail) strategies used by students learning English as a second language (ESL) or foreign language (EFL). The inventory was developed primarily for voluntary use…

A discussion of survey methodology for investigating second language programs and instruction examines two methods: oral interviews and written questionnaires. Each method is defined, and variations are explored. For interviews, this includes individual, group, and telephone interviews. For questionnaires, this includes self-administered and…