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Download full textDervin, Brenda; Clark, Kathleen – 1987
Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…
Descriptors: Accountability, Evaluation Methods, Interviews, Library Personnel
Hafner, Arthur W. – 1998
A thorough understanding of the uses and applications of statistical techniques is integral in gaining support for library funding or new initiatives. This resource is designed to help practitioners develop and manipulate descriptive statistical information in evaluating library services, tracking and controlling limited resources, and analyzing…
Descriptors: Correlation, Data Interpretation, Libraries, Library Education
