The purpose of this term paper clinic workshop was to provide information on options that can be used when students need information for research papers. The workshop is designed for librarians in any type of library who deal with students working on term papers. Three types of term paper clinics are discussed: individual conferences; group…

This report summarizes the proceedings of a conference that brought together 35 librarians, network representatives, and system vendors to exchange information on the training of users of online public access catalogs. Three papers are presented: "Historic Concerns in Library Instruction: Teaching the Card Catalog," by Evan Farber;…

This report summarizes research undertaken at the Sterling C. Evans Library, Texas A & M University to assess the impact that end user information retrieval systems may have on library staff and users. Two systems, BRS/After Dark and Search Helper, were made available in the library for end user searching at no cost. A total of 260 users…

Describes the methodology and findings of a study that examined the reasons that people use academic libraries and the relationship between library use, library instruction, and user success. The conclusions identify library services and physical facilities that may increase user satisfaction. (Author/CLB)

In academic libraries, online searching services and reference departments often have to compete for a share of financial and personnel resources. This paper examines how San Jose State University Library solved the problems of shrinking budgets, space constraints, and loss of trained searchers by integrating the online search service into the…

Twelve articles published between 1982 and 1984 and cited in "Current Index to Journals in Education" are listed in this bibliography on public service applications of microcomputers in libraries. Topics include provision of free public access to microcomputers (justification, objectives, equipment specifications, uses and software,…

Describes four major subsystems of OCLC's LS/2000, an integrated local library system which can be adapted to wide variety of library environments: multibranch circulation and online catalog searching; online cataloging and authority file maintenance; management report generation; and system set up parameters that translate local library policy…

This packet of materials was developed by the members of a joint task force of librarians from school, public, and college libraries in Ohio as a means of facilitating closer cooperation in defining library instructional goals and activities. It begins with a discussion of the need for such cooperation and suggested roles for classroom teachers…

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

Developed from presentations given at a 3-day invitational meeting of 31 leading online catalog designers from both public and private sectors in North America, these papers provide information about online catalogs--their present form, their use, and the questions that need to be considered in their future refinement. All of the papers in this…

Summarizes findings of a survey of academic and school libraries which identified software being used for bibliographic instruction. Representative software is described, including how it is used, and suggestions are offered for why computer assisted instruction hasn't been more widely used, and for promoting and using it more effectively. (EM)

Briefly describes fundamental problems with library reference service based on the findings of 20 separate studies using unobtrusive tests. An emphasis on quality of service, realistic goals, and effective managerial strategies are identified as possible resolutions of these problems. (CLB)

This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…

Designed to introduce education students to the basic library resources in the field, this self-paced workbook assumes a basic knowledge of the library and its resources. Each section in the eight-chapter workbook discusses a particular type of reference material and sample entries are provided when appropriate. Eleven assignments (two multiple…

Building on a prior investigation of users' formulations and needs in fiction, this study was conducted to determine dominant patterns in public library user-librarian search interactions. Based on analysis of 134 actual user-librarian conversations about fiction recorded under everyday library conditions in Danish public libraries in 1976, it was…