Summarizes results of a survey on the value of the corporate library and presents a strategy for successful information management: (1) learn the information needs of senior executives; (2) be businesslike; (3) defend your turf; (4) segment the market; (5) market to those who need information; and (6) be involved in the business. (Three…

Examines issues of special library management and the emphases in SLA (Special Libraries Association) continuing education courses dealing with these issues. Five courses taught for SLA are described, including one-day courses on management communications, delegation, and effective supervisory skills, as well as seminars dealing with human…

Various concepts from "In Search of Excellence" are described in context of authors' personal styles. Discussions address thinking in terms of options, using statistics, learning value of corporate politics, a bias toward action, productivity through people, the "lean-machine" concept, staying close to client, entrepreneurship…

This essay addresses the need to maintain authority control in machine-held catalogs as well as card catalogs. Highlights include retrospective conversion of library catalogs; the value of following Library of Congress (LC) cataloging practices; indifference to LC catalog conversion; and overcoming negative attitudes toward LC as an authority.…

The use of volunteers in special libraries is advocated in this report, which cites positive reasons for including volunteers among the library staff. (Bringing on volunteers during a budget crunch is not considered to be a positive reason.) The special library's relationship with the larger organization's volunteer department is mentioned as a…

Describes a survey on the use of microcomputers in special libraries. The discussion of the findings includes types of hardware and software in use; applications in public services, technical processes, and administrative tasks; data back-up techniques; training received; evaluation of software; and future plans for microcomputer applications. (1…

Discusses the need for standards in education libraries and provides lists of criteria for standards in services, collection, personnel, facilities, budget, and administration and governance to be used as a starting point. A 12-item bibliography is included. (CHC)

The survey described in this report was designed to test whether or not library directors are able to recognize the existence of the problem of burnout (the emotional and physical exhaustion due to continued stress on the job) and how, if at all, top management of the institutions of which the library is a part view and deal with the issue. Survey…

Describes management techniques used by administrators of special libraries to meet library standards while facing drastic reductions in budgets and staff. Ways of managing library acquisitions, stretching staff utilization, and assigning additional responsibilities to special librarians are suggested. (CLB)

Descriptions of microcomputer software packages currently available in Australia emphasize those used by special and school libraries. Software for library management functions, text retrieval, and database management systems are included, and geographical distribution is examined. The need for professional development courses in software…

This report summarizes a 1985 study during which 85 special library/information center managers from Melbourne, Australia, were interviewed to ascertain their continuing professional development activities, needs, and aspirations. Major areas of investigation included the extent and nature of organizational support for continuing professional…

After a brief review of trends in language labs, the history of Wisconsin's Learning Support Services (LSS) lab, which grew into an independent department serving all foreign languages, is traced. Its evolution included the development of an extensive library, audio studio, video service, and special cataloging and outreach system. (11 references)…

From August to November of 1992, 10 institutions from central New York State (Colgate University Library, Fayetteville Free Library, Herkimer County Community College Library, Oneida Community Mansion House, Onondaga Community College Library, Onondaga County Public Library, Onondaga Historical Association, Skaneateles Library Association, State…

The 28 essays in this collection provide an overview of research in library/information science (LIS), present a practical context of such research, and consider related issues and concerns. The essays are: (1) "The Elusive Nature of Research in LIS" (Peter Hernon); (2) "Guides to Conducting Research in Library and Information Science" (Ronald R.…

The Internet is an international computer network encompassing thousands of smaller interconnected networks. This digest describes various uses of the Internet and its impact on libraries, as well as Internet-related library issues. The Internet applications of electronic mail (E-mail), telnet, and file transfer protocol (FTP) are briefly…