This book explores the perspectives of experienced practitioners, sharing ideas about building and sustaining organizational strength through workforce development practices and systems. As the saying goes, a company's greatest resource is its people. When managers really believe that and work to develop organizational capabilities, productivity,…

A simple approach to cost-benefit analysis of industrial training is presented that uses easily obtainable data. Results regarding the social rate of return to company training suggest a shift of resources from individuals to companies. Comparisons between returns to company training and to institutional training are also presented. (MD)

This workplace literacy curriculum is based on neuropsychological brain behavior research and the principles of continuous improvement in a learning environment. Section 1 explains the choice of this model. Section 2 defines the need for this type of workplace curriculum. Sections 3 and 4 discuss the method of building the thematic units and…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace mathematics course. The course is a review of basic number concepts focused on helping participants to understand the meaning of numbers and arithmetic operations. The introductory materials include a course…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students gives a brief introduction to some statistical tools. It includes a section on process variation that is intended to familiarize students with the causes of variation such as common and special causes. Statistical definitions are given…