Prior to 1980, instructional support services were scattered in various divisions throughout Denver Auraria Community College (DACC), with little sense of mission and coordination. In 1980, the college developed a model for a coordinated instructional support division, based on the identification of the most important instructional and…

Almost from its inception, Sheffield City Polytechnic has operated a system whereby each academic department allocates to every student a "personal tutor," who provides academic, professional, and personal assistance throughout the student's course of study. In 1988-89, in response to fiscal constraints, a number of departments made no…

This report examines the current status of tutorial programs for deaf and hard of hearing students at the postsecondary level and offers guidelines for administrators, faculty, and staff. Sections of the report discuss the following aspects of tutoring these students: (1) tutoring as an academic support service; (2) what tutoring provides; (3)…

The learning disabilities support program at the University of Michigan was evaluated in a multiple case study with 11 students with learning disabilities (10 males and 1 female and aged 19 to 24 years). The program includes a structured format that focuses on individual needs within specific courses. It employs scaffolding and training of…

This manual describes the vocational support services team (VSST)model used by Hagerstown Junior College (HJC) in its program at the Maryland Correctional Training Center. The program, which offers two-year associate degrees in Accounting and Business, and Administration of Justice, incorporates a system of individual diagnosis, prescription and…

This issue of the Center for the Study of Community Colleges (CSCC) "Bulletin" describes various academic support services provided by community colleges to strengthen instruction and to assist staff members in their own development. Introductory comments discuss the relationship between academic support services and classroom instruction, with…

A synthesis is provided of the information collected between September 1984 and April 1985 by Operational Program Review (OPR) teams regarding 22 California community college Extended Opportunity Programs and Services (EOPS) programs. Chapter 1 explains the purposes and evaluation methods of OPRs, and outlines the general characteristics of the…

This guide presents policies and procedures of the Student Support Services Program at Wichita State University (Kansas) that are designed to serve the special needs of limited-income and first-generation college students. Part 1, an overview of policy, includes the program's mission statement, a statement of principles, general guidelines…

A project was implemented at Florence-Darlington Technical College (FDTC) in Florence, South Carolina to develop a retention plan for high-risk and probationary students. The project involved the following components: a literature review on retention strategies, visits to state-of-the-art model two-year college retention programs, studies of…

This report describes the key elements of an alternative access program at Mount St. Mary's College (California), from the recruitment and orientation of culturally diverse students to those ongoing academic and support services necessary to student persistence to graduation. The model is outlined in chapter II. Chapters III and IV describe how…