The first of two volumes of a conference proceedings, this document contains the welcome, the opening, the keynote addresses, and the invited papers, as well as a submitted paper by John Gillam which was not available for publication in the pre-prints (Volume 2) prior to the conference. Three addresses are not included in these proceedings and…

The 10 papers included in this volume consider how professional roles and responsibilities have been and are being affected by technological change and what competencies are important in filling these roles. In addition, approaches to training and education to develop competencies--which are defined as knowledge, skills, and/or attitudes--are…

This self-study by the public services staff of Brown University Library provided an opportunity for them to examine past, present, and future operations. The study was conducted by 33 volunteers from the library staff, who were organized into 1 study team and 5 task forces; they worked more than 14 months to develop the recommendations and plans…