Some suggestions for training office clerical employees to help them become more productive are outlined; suggestions are based on observing problem areas that can be improved by training and treating clerical workers as important members of the team. (MF)

Stating that the trainer's ultimate goal is to help trainees make beneficial behavior changes on the job, the author presents models for trainers to use in teaching communication-skill formulas. She discusses three areas necessary for the successful application of communication skills: knowledge, practice, and valuing. (MF)

The article describes video receivers and monitors and shows how they can be used in business and industrial training departments to tape network or packaged television programs for employee skills training, motivational programs, or entertainment. Some sources of this equipment are listed. (MF)

The author defines self-instruction as any training method in which the trainee has control over the pace and to some extent the conditions of his learning. He discusses requirements for application of self-instructional methods: knowledge component isolation, material relevance, adaptable entry point, knowledge transfer exercises, feedback…

Discusses the use of joint training approaches in industrial relations and the most effective training methods and techniques for the different groups in the industrial relations scene: management, supervisors, and union representatives. Outlines an industrial relations joint training strategy devised by the authors. (MF)

The demand for skilled technical editors is growing as society places increasing emphasis on receiving accurate, concise, and complete technical data. Since many organizations do not have inhouse programs for training technical editors, a need exists to provide inexperienced people with basic editing skills. One organization has developed two…

Describes a process known as behavior modeling, used by more than 300 companies to train managers and supervisors by showing videotapes of company managers effectively motivating others in a variety of situations. Participants rehearse the modeling behavior and apply the skills to the job. Includes an actual model script. (MF)

This fact sheet identifies some of the basic premises of employer-sponsored training and reviews two studies that surveyed the quantity of occupational training in industry. Highlights and statistics from a 1977 study by Seymour Lusterman entitled "Education in Industry," and a 1975 study by the Bureau of Labor Statistics entitled…

Current methods of introducing creativity techniques in industrial training courses can be modified to increase the amount of personalized learning, according to the authors. They offer a framework for a new approach to creativity training in short courses and workshops, with both in-house and business school examples. (MF)

Outlines a procedure for designing an industrial skills training program in which the trainer prepares a job analysis by actually learning about the job duties and equipment; writes instructional objectives for each equipment section; and combines sets of job photos, scripts, objectives, and other information into a study guide for trainees. (MF)

Prepared by representatives of government, business, industry, and education, the papers in this compilation deal with a variety of aspects of technical communication. The approximately 150 papers are arranged according to the following categories: advanced technology applications, graphics and production, management and professional development,…

This document, resulting from a 3-year study, provides an overview of technical training in the United States, examines the occupations and workers defined as technical, describes where and how technical training is produced and delivered, and discusses the connection between technical training and the strategic goals of the organization. The…