This article is the second in a series of three articles about microaggressions. All of the articles are tailored specifically to help enable faculty developers, provosts and directors of diversity and training, faculty, and administrators to address the most critical issues related to this topic in higher education. Specific responses to and…

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…

Purpose: The purpose of this paper is to measure the effectiveness and practical utility of an organizational learning intervention for an organization that was not progressive, was not specifically chartered as a learning organization, and was situated in an urban, culturally diverse, and under-privileged community. Design/methodology/approach:…

Camp program staff and service staff can "war" and negatively affect campers. Frequent causes are misunderstood roles, conflicting expectations, jealousy, and feelings of being undervalued. Presents ideas for integrating program and service staff in the off season, when staff arrive, and during camp, and for dealing with a "civil…

Economic factors, administrative changes, and productivity concerns require that higher education focus more clearly on a variety of issues in four areas of human resource management: (1) the need for leadership in the new, more diverse workforce; (2) work issues (quality of life, alternative scheduling, performance evaluation, training); (3)…

Describes how evaluation strategies can be implemented to increase the effectiveness of English in the Work Place programs. Discusses the design and implementation of the strategy, how to analyze its results and produce a final report, and ways to get the results used. (SED)

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

School systems can promote computer literacy among teachers by starting at the administrative level, making inservice comprehensive and long-term, providing concrete support, and offering opportunities for participation. (Author)

This sixth article in a series discusses planning for the installation and implementation of automated systems in the library, workstation design and location, scheduling of software implementation, security, data input, staff and reader training, job design, impact of automation on library procedures, evaluation of system performance, and future…

Guidelines obtained from interviews with over 30 companies or business consultants are suitable for school administrators. Successful managers are increasingly interested in quality of work life, motivation, staff development, and public relations. (MLF)

Quality circles attempt to satisfy both task and personal needs through staff involvement in solving work-related problems. This paper summarizes quality circle theory, applies it to school settings, and suggests a framework for introducing the process to educational institutions. After briefly defining quality circles, the article presents two…

This report provides education leaders and policymakers with a lens to examine model professional development in education and the private sector. The purpose of this study was to increase understanding of how organizations support or fail to support a work culture that values ongoing education, and to better understand what comprises the…

A staff development program for a New Jersey school district involved a day-long visit to a new corporate office complex to acquaint teachers with a modern electronic office and the need to prepare students for the modern workplace. (MLF)

A healthy work environment for the business-office team requires a balance among the components of organizational leadership, collective continuous improvement, and individual caring. (MLF)

As a response to Joyce Killian's article in the same issue of "Educational Leadership" (EA 513 318), this article discusses the increased staff development responsibility placed on administrators as a result of the necessity for an appropriate environment and opportunities for promoting voluntary technological growth. (Author/DCS)