This competency-based curriculum guide for teachers addresses the skills a technician will need to service microwave ovens and to provide customer relations to help retain the customer's confidence in the product and trust in the service company that performs the repair. The guide begins with a task analysis, listing 20 cognitive tasks and 5 psychomotor tasks for microwave oven orientation and 14 cognitive tasks and 28 psychomotor tasks for microwave oven troubleshooting and repair. A listing of needed tools, equipment, and materials is provided. Six references are listed. The guide contains two units: microwave oven orientation and microwave oven troubleshooting and repair. Each instructional unit includes performance objectives, suggested activities for teachers and students, information sheets, assignment sheets, job sheets, transparency masters, tests, and answers to the tests. Units are planned for more than one lesson or class period of instruction. (CML)