Total Quality Management for Campus Facilities.

Reynolds, Gary L.

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ERIC Number: EJ447429

Record Type: Journal

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0882-7249

EISSN: N/A

Available Date: N/A

Total Quality Management for Campus Facilities.

Reynolds, Gary L.

Facilities Manager, v8 n3 p14-20 Sum 1992

This article examines the total quality management (TQM) concept as it is applied to higher education campus facilities. Each of the fundamental principles of TQM are examined as follows: customer-centered orientation; leadership; improved communication; continuous improvement; accountability; and quality of life. (GLR)

Descriptors: Accountability, College Administration, Communication Skills, Higher Education, Leadership, Quality Control, Total Quality Management, Universities

Publication Type: Journal Articles; Opinion Papers

Education Level: N/A

Audience: Administrators; Practitioners

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A