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Carroll, John M., Ed.; Olson, Judith Reitman, Ed. – 1987
This report incorporates a literature review, a workshop paper, and discussion by workshop participants on the current status of research on what the users of computer systems know, and how these different forms of knowledge fit together in learning and performance. It is noted that such research is important to the problem of designing systems…
Descriptors: Cognitive Processes, Computer Software, Computer System Design, Human Factors Engineering