Examines the impact of program design on the development of research-based practice models. The concept of program design is reduced to elements that can be examined for their reliability, validity, relevance, and internal consistency. (Author/RWB)

This research review analyzes output measures that assess the effectiveness of a library's reference services: reference questions, reference staff performance, reference users, combined output measures, and combined input/output measures. The need for research, a definition of reference effectiveness, and input measures are noted. Seventy-three…

Postsecondary instructional dynamics is a complex process in which inputs (student characteristics and expectations, resources, and faculty characteristics and preparation) are converted through the educational process (instruction strategies, models, and techniques as well as supportive services) into outputs (outcomes and benefits of instruction…