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Neill, S. D. – RQ, 1984
Using two sets of verbal protocols, three kinds of memory used by librarians for organizing facts are described and identified as they relate to the reference process--semantic (organizes things into categories), episodic (experiences), schematic (expectations). Implications for practice, education, and further research are suggested. Twenty-four…
Descriptors: Information Retrieval, Interviews, Librarians, Library Services

Grinell, Stuart F. – RQ, 1987
Reviews the literature on online bibliographic databases for secondary sources in history. The effect of online databases on the reference process is discussed, and the principal databases in the field are introduced. Areas for future research are suggested, and 23 references are listed. (Author/MES)
Descriptors: Bibliographic Databases, Historians, History, Literature Reviews

Goldhor, Herbert – RQ, 1987
Discusses sources of available data on reference questions asked and answered in public libraries, and analyzes data collected between 1970 and 1985 in nine states. National data from libraries in the United States, Canada, and Great Britain are also presented. (Author/MES)
Descriptors: Data Analysis, Library Services, Library Statistics, Public Libraries

Cloud, Gayla Staples; Hambic, Jacqueline B. – Technicalities, 1987
Reports the results of a study which examined costs and search results for 20 searchers conducted on both BRS After Dark and Knowledge Index. Various features of the two retrieval systems are reviewed, and advantages and disadvantages of each system are summarized. Data are presented in one table and several graphs. (24 references) (MES)
Descriptors: Bibliographic Databases, Comparative Analysis, Costs, Information Retrieval
Stewart, James A. – Illinois Libraries, 1987
This exploration of reasons why historians do not take full advantage of government publications as sources of historical materials focuses on the difficulty of accessing information under current classification and indexing schemes. (CLB)
Descriptors: Classification, Government Publications, Indexing, Information Seeking

York, Charlene C.; And Others – Research Strategies, 1988
Reports on a study of the information-seeking behavior of users of Infotrac, OCLC, Newsbank Electronic Index, and LS/2 at the Bowling Green State University Libraries. Data gathered via interviews are discussed as they pertain to the user's profile; understanding of systems functions; effects on information-seeking behavior; and appropriateness of…
Descriptors: Academic Libraries, Higher Education, Information Seeking, Online Systems

Michell, Gillian; Harris, Roma M. – RQ, 1987
This study examined differences between public library patrons and librarians in their assessments of the competence of librarians they observed in videotaped reference interviews. Interviews varied in the level of nonverbal warmth shown by the librarian toward the patron and in the level of inclusion exhibited. (6 references) (Author/MES)
Descriptors: Attitudes, Comparative Analysis, Interpersonal Communication, Interviews

Durfee, Linda J. – Library Quarterly, 1986
This study, which focused on the extent to which Lake Forest College (Illinois) students were aware of library reference services, used interviews and a revised version of a survey used elsewhere. Findings showed student awareness to be relatively high, and that the methodology would work well in other undergraduate settings. (Author/EM)
Descriptors: Academic Libraries, Higher Education, Library Instruction, Library Surveys

Chemical and Engineering News, 1985
American Chemical Society's Directory of Graduate Research has been put online. Information on faculty research interests and demographics at United States and Canadian universities offering chemical sciences graduate degrees can be retrieved. New concordance codes permit searching at different hierarchical levels, thus providing more information…
Descriptors: Chemistry, College Faculty, College Science, Engineering

Krieger, Tillie – RQ, 1985
Growth and changes in "RQ" (1960-1985) are examined and detailed in both text and tables (cover/size, pagination, editor, articles, advertisements, physical features, association interests, reviews, columns, government publications). Development of columns, government publication news, thematic articles, authors of "RQ"…
Descriptors: Authors, Government Publications, History, Library Associations

Hernon, Peter – RQ, 1987
Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)
Descriptors: Decision Making, Evaluation Utilization, Input Output Analysis, Library Planning

Beeler, Richard J.; Lueck, Antoinette L. – Journal of Academic Librarianship, 1984
A survey of 133 academic libraries reveals that most make online bibliographic retrieval services available to off-campus clients at prices higher than those charged to primary patrons. Extra charges are not inconsequential, being approximately $15/search or 38 percent of search costs. Eight references, questionnaire, and list of online vendors…
Descriptors: Academic Libraries, Data Collection, Fees, Higher Education

Jarvis, William E.; Dow, Victoria E. – Information Technology and Libraries, 1986
Description of the way in which some essential features of pathfinders have been incorporated in the online library catalog at Lehigh University discusses factors involved in record design, provides examples of records used with a GEAC Integrated Library System, and suggests several ways of implementing pathfinder records online. (CDD)
Descriptors: Academic Libraries, Guidelines, Guides, Higher Education

Bunge, Charles A. – RQ, 1986
A survey of public and academic libraries conducted to obtain information on length of reference desk shifts and proportion of the reference librarian's time spent at the desk found the two-hour weekday shift to be the most common, and that librarians typically work 7 to 21 hours per week at the desk. (EM)
Descriptors: Academic Libraries, Guidelines, Higher Education, Library Statistics

Landry, Abbie – RQ, 1985
Describes responses of 19 Louisiana academic libraries to questionnaire designed to determine scope and conduct of academic online searching search services. Telecommunications networks, terminals, patrons, library search procedures, methods of charging fees, special features, selective dissemination of information, computer searching by…
Descriptors: Academic Libraries, Higher Education, Library Services, Library Surveys