The Programme for International Assessment of Adult Competencies (PIAAC) will establish technical standards and guidelines to ensure that the survey design and implementation processes of PIAAC yield high-quality and internationally comparable data. This document provides a revised version of the technical standards and guidelines originally…

This guide to the development of effective documentation for users of computer software begins by identifying five types of documentation, i.e., training manuals, user guides, tutorials, on-screen help comments, and troubleshooting manuals. Six steps in the development process are then outlined and briefly described: (1) planning and preparation;…

A recent survey of 60 commercial computer assisted instruction (CAI) programs found that most of the programmed lessons used few or no graphics to communicate the main points. An Instructional Graphics Checklist was developed to reflect the research findings about the use of pictures in instruction and to serve as an informal evaluation instrument…

This report describes a collection of procedures, with illustrative examples, for selecting and portraying microcomputer courseware in a manner that enables others to make their own judgments of courseware quality. Following a discussion of perspective and a report outline, section 3 deals with assumptions underlying the search to identify…

A survey of public and academic libraries conducted to obtain information on length of reference desk shifts and proportion of the reference librarian's time spent at the desk found the two-hour weekday shift to be the most common, and that librarians typically work 7 to 21 hours per week at the desk. (EM)

This extensive revision of a 1975 publication, "Guidelines for the Evaluation of Training Courses, Workshops, and Seminars in Scientific and Technical Information and Documentation," suggests possible approaches to the evaluation of the type of training sessions that might be organized or promoted by Unesco. Guidelines relate to what…

Existing knowledge of computer conferencing is synthesized to indicate how it could address some of the current professional difficulties faced by Ontario teachers with regard to computers in the classroom, and strategies and guidelines for introducing such a computer-mediated learning approach into educational activities are provided. This report…

This report presents a model of collaborative effort that established a network of 15 university-based and 2 non-university based Centers for Environmental Education (CEE) in the Tennessee River watershed region. The report begins by establishing definitions for a Center for Environmental Education and a network system, both of which are…