This analysis of Zipf's law uses an index for the sequence of observed values of the variables in a Zipf-type relationship. Three important properties relating rank, count, and frequency are identified, shapes of Zipf-type curves are described, and parameters of the Mandelbrot-Zipf law are discussed. (Author/LRW)

This study used multiple regression analysis to relate computer user satisfaction to communication monitor (CM) variables. Results indicate the variables of user expectations, manufacturers, and vendors are most significant in affecting overall satisfaction, whereas number of systems represented and not using communication monitors have least…