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Information Technology and…

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Nielsen, Brian	1
Taylor, Raymond G., Jr.	1

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Determining the Minimum Number of Online Terminals Needed to Meet Various Library Service Policies.

Peer reviewed

Taylor, Raymond G., Jr. – Information Technology and Libraries, 1987

Describes a model which uses patron arrival rate, length of time on the terminal, and library service policies to determine the minimum number of terminals needed. The model is then used to compare the effects of various service policies on the minimum number of terminals. (CLB)

Descriptors: Comparative Analysis, Library Policy, Library Services, Library Standards

What They Say They Do and What They Do: Assessing Online Catalog Use Instruction through Transaction Monitoring.

Peer reviewed

Nielsen, Brian – Information Technology and Libraries, 1986

This review of the overall findings of the "Educating the Online Catalog User" project at Northwestern University Library focuses on methods of data collection used in evaluating online catalog performance and user performance. The rationale and methodology of transaction log monitoring and new directions for technical development are…

Descriptors: College Libraries, Evaluation Methods, Higher Education, Library Catalogs