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Smith, Dana E. – Library Software Review, 1986
Discusses the application and use of a microcomputer-assisted reference statistics procedure which allows for customized programs to be designed and determined by local, unique research objectives, service demands, and the ultimate use of the recorded data. A literature review of the development and use of reference statistics is included. (EM)
Descriptors: Academic Libraries, Authoring Aids (Programing), Computer Oriented Programs, Computer Software