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Finholt, Tom; Sproull, Lee S. – Organization Science, 1990
A stratified random sample of 96 employees in a large firm saved a hard copy of all incoming and outgoing electronic mail for a 3-day period. Proposes a framework for understanding how electronic communication could affect group behavior in organizations. (70 references) (MLF)
Descriptors: Electronic Mail, Group Behavior, Group Dynamics, Organizational Effectiveness