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Kemerer, Richard W.; Schmid, Richard F. – Performance and Instruction, 1984
Describes the Adjusted Agreement Index, a strategy for analyzing collected data from questionnaires utilizing Likert-type scales. Steps involved in using this index and its strengths and weaknesses are outlined, and a case study illustrating how it was used to summarize data on a distance education course package is presented. (MBR)
Descriptors: Banking, Case Studies, Course Evaluation, Data Analysis