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Zweizig, Douglas L. – Public Libraries, 1987
Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…
Descriptors: Evaluation Methods, Library Administration, Library Automation, Library Planning
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McClure, Charles; And Others – Public Libraries, 1986
Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…
Descriptors: Guides, Input Output Analysis, Library Administration, Library Services
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Moore, Carolyn M.; Mielke, Linda – Public Libraries, 1986
Presents preliminary results of Clearwater Public Library's study of the usefulness of "Output Measures for Public Libraries" as an indicator of reference performance, and the impact of collection development choices on reference output measures. Data on turnover rate, in-library use, reference fill rate, and reference transactions per…
Descriptors: Library Collection Development, Library Material Selection, Library Surveys, Measurement Techniques
Peer reviewed Peer reviewed
Watkins, Jim – Public Libraries, 1987
Reports results of a survey of library patrons which investigated: (1) reasons patrons choose the public library for popular nonprint materials; (2) whether patrons using the library for nonprint materials tend to use print materials during their visits; and (3) how use of nonprint materials affects patrons' perceptions of their libraries. (MES)
Descriptors: Library Surveys, Nonprint Media, Public Libraries, Use Studies
Peer reviewed Peer reviewed
Cummins, Thompson R.; Carden, Micki – Public Libraries, 1987
The first in a planned series on how to improve the productivity of public libraries, this overview identifies analytical techniques that can save time and energy. Four references are listed. (MES)
Descriptors: Efficiency, Operations Research, Productivity, Public Libraries
Peer reviewed Peer reviewed
D'Elia, George; Van House, Nancy – Public Libraries, 1988
Reports results of materials availability surveys conducted in public library systems and discusses implications of the findings for validity, reliability, and usefulness of fill rates as measures of library performance. A second paper presents another view in defense of fill rates, and responses by both authors are also included. (MES)
Descriptors: Information Seeking, Measurement Techniques, Public Libraries, User Satisfaction (Information)