Outlines a 10-step process for designing performance improvement systems which is intended to reduce time spent on the project, to assure client approval, and to assure management support. Client participation with the consultant throughout the process is stressed as the key to success. (LRW)

Recent research has shown that leadership and management are different and that leadership education programs have traditionally trained managers. This paper reviews the basic leadership theories, asks questions about future leadership, and examines the learning experiences that produce effective leaders. The paper's intent is not to create a…

Describes tutoring models and compares instructional strategies classified as organizational, delivery, and management strategies, in those models that have been found effective: Literacy Volunteers, Laubach Literacy, Structured Tutoring, Programmed Tutoring, Peer-Mediated Instruction, and the Audio-Tutorial System. Tutoring cost-effectiveness and…

These guidelines for designing and operating a computer assistance facility (microlab) to teach college level composition cover the following areas: resource materials on computers for teaching English; flexibility of microlab design; microlab software and hardware (microcomputers and printers); writing microlab manuals; research potential of the…