This guide to the development of effective documentation for users of computer software begins by identifying five types of documentation, i.e., training manuals, user guides, tutorials, on-screen help comments, and troubleshooting manuals. Six steps in the development process are then outlined and briefly described: (1) planning and preparation;…

Compares evaluative assumptions built into published sets of guidelines for microcomputer software evaluation with those derived from three small United Kingdom case studies of microcomputer usage in reading/language classes. The case studies provide data on teacher and student reaction to five computer programs used by 9- to 13-year-olds. (MBR)

This guide is designed to help librarians, researchers, and teachers understand and negotiate licensing agreements for electronic resources. Chapter 1 is an introduction to contract law. Chapter 2 describes the various types of licensing agreements, including shrink-wrap, Webwrap, and custom licenses that are negotiated clause-by-clause; examples…