This report incorporates a literature review, a workshop paper, and discussion by workshop participants on the current status of research on what the users of computer systems know, and how these different forms of knowledge fit together in learning and performance. It is noted that such research is important to the problem of designing systems…

Examines the role of human information processing and decision-making capabilities and limitations in the design of effective human-computer interfaces. Several cognitive engineering principles that should guide the design process are outlined. (48 references) (Author/CLB)

Argues that a computer-based programming tutor for novice programmers needs to take into account not only the types and frequency of bugs found in the programs, but the intentions and knowledge state of the programmer. A first version of such a program was developed on the basis of the bug types found in a number of pencil-and-paper studies with…

This report describes PROUST, a computer-based system for online analyses and understanding of PASCAL programs written by novice programmers, which takes as input a program and a non-algorithmic description of the program requirements and finds the most likely mapping between the requirements and the code. Both the theory and processing techniques…

Human factors engineering can be defined as the application of scientific principles, methods, and data drawn from a variety of disciplines to the development of engineering systems in which people play a significant role. Since human factors issues arise in every domain in which humans interact with the products of a technological society, six…

Individual papers discussing various facets of human relationships with interactive computer systems present an analysis of direct manipulation interfaces; discuss notion of conceptual models shared by system and user and propose a design methodology for delivering models to users; and address the intelligibility of systems and importance of…