Reports on a study of the perceptions of 42 top- and middle-level administrators at 4 community colleges concerning the planning models and decision-making processes used at their college. Reports that both rural colleges relied on a consensus model, whereas the two urban colleges used autocracy and rational models respectively. (DMM)

The key to the success of decision support systems will be the way that institutional researchers integrate the variety of specific and personal systems into a viable and coordinated institutionwide system. (Author/MLW)

Administrators in higher education feel mounting pressure to link planning and budgeting as resources become more scarce and environments more uncertain. Instead of turning to theoretically prescribed planning/budgeting systems as solutions, microeconomics provides a means of thinking about individual consumption that helps shed light on the…

Five criteria for judging college or university performance indicators (PIs) used to guide strategic decision making are outlined. The criteria address: purpose; alignment of PIs throughout the organization or system; alignment of PIs across inputs, processes, and outcomes; capacity to accommodate a variety of evaluation methods; and utility in…

One promising avenue for increasing the utilization of institutional research data is the informal action research model. While formal action research stresses the involvement of researchers throughout the decision-making process, the informal model stresses participation in the later stages of decision making. Informal action research requires…

Organizational systematics were applied to a classification scheme for postsecondary institutions using a combined phyletic-phenetic approach. Nine characteristics of organizational structure were operationalized for the college setting: institutional autonomy, centralized decision making, functional specialization, effective participation,…

Perceptions of college institutional research directors concerning the quality of executive decision making at their institutions were studied. Perceptions were assessed using a theoretical model of Groupthink developed by Janis, who postulates that a high amount of environmental stress should lead to a greater degree of…

Presents a model of community college decision making based on institutional research illustrated using a case study of Pueblo Community College (Colorado). Describes three stages of an action plan including curriculum renewal, development of assessment and remediation services, and image improvement. Reviews results of research-based activities…

Many colleges and universities will soon adopt distributed systems for executive information and decision support. Distribution of shared information through computer networks will improve decision-making processes dramatically on campuses. Critical success factors include administrative support, favorable organizational climate, ease of use,…

A nine-step method for defining and pursuing key performance indicators (KPIs), derived from a strategic planning process, is outlined, and its applications at the University of Northern Colorado and Illinois Benedictine College are described and tabulated. A chart summarizes current and projected KPIs for Illinois Benedictine College for each…

Presents an annotated bibliography of ERIC materials, covering problems, practices, and priorities in institutional research; the role of the institutional research office; and research guidelines and procedures. (DMM)

An economic model for evaluating the cost performance of academic and administrative programs in higher education is described. Examples from its application at Indiana University-Purdue University Indianapolis are used to illustrate how the model has been used to control costs and reengineer processes. (Author/MSE)

The history of performance indicators for evaluation of institutions of higher education in the United States and Europe is chronicled to provide a context for understanding the definitions and methods used to develop them. Performance indicators are defined and described in relation to other measures used for assessment of institutions, drawing…

A bibliography on strategic management is presented to assist both practitioners and researchers. Criteria for inclusion were as follows: (1) general in scope, providing introductory information on a variety of subtopics within strategic management; (2) indications that the work is becoming a classic (i.e., frequent citations by other authors);…

Design concepts and techniques for building integrated executive information systems and decision-support systems for mission-critical college applications are presented from the developer's perspective. Financial planning, student retention, and enrollment demand are offered as examples of administrative applications. Sample screens are included…