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Quality Assurance in Distance Learning Libraries
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Tripathi, Manorama; Jeevan, V. K. J. – Quality Assurance in Education: An International Perspective, 2009
Purpose: The paper aims to study how the present distance learning libraries can improve upon their existing services and introduce new ones to enhance quality of services to distance learners. Design/methodology/approach: The paper includes a review of literature on quality assurance in open and distance education in general and student support…
Descriptors: Open Universities, Distance Education, Quality Control, Libraries
The Influence of Reference Practices on the Client-Librarian Relationship.
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Durrance, Joan C. – College and Research Libraries, 1986
Raises questions about influence of present reference practice on library user perceptions of the librarian as information intermediary and on user ability to distinguish between librarians and other staff. Questions are discussed within context of client-professional relationship, using data from study of users of three midwestern university…
Descriptors: College Libraries, Higher Education, Interpersonal Relationship, Interviews
Academic Libraries: Myths and Realities. Proceedings of the National Conference of the Association of College and Research Libraries (3rd, Seattle, Washington, April 4-7, 1984).
Dodson, Suzanne C., Ed.; Menges, Gary L., Ed. – 1984
The 56 papers in this proceedings are divided into three groups--theme, alternative format, and contributed papers. Myths and realities are explored in the first group as they relate to university, college, community, and junior college libraries, and to private sector information utilities. The conference wrap-up session is included in this…
Descriptors: Academic Libraries, Cataloging, College Libraries, Conference Proceedings