Part of the Communications Design Center's (CDC) on-going research on communication and document design, this report emphasizes the importance of a multi-level computer help system that goes beyond simple command descriptions to include assistance with goals and strategies within the application domain--in this case, automated authoring. The help…

This paper looks at the potential of the new electronic media of broadcast television (including teletext and interactive cable), the videodisc, and the microcomputer. It examines the nature and extent of these media as textual communication systems and considers their implications in terms of both the reading skills they demand, and the ways in…