Examines research conducted at the British Open University using the research paradigm of phenomenography to discover what students understand about particular concepts in social science. The use of student interviews for formative and summative evaluation is described, and changes in course materials based on the results are discussed.…

This paper examines possible explanations for the fact that evaluation results are rarely used. Most explanatory factors for use of results in decision making mentioned in the literature have been clustered in three categories of variables. They concern: (1) the making of decisions about the practical problem; (2) the way in which evaluation is…