The use of numerical/quantitative data in qualitative research studies and reports has been controversial. Prominent qualitative researchers such as Howard Becker and Martyn Hammersley have supported the inclusion of what Becker called "quasi-statistics": simple counts of things to make statements such as "some," "usually," and "most" more…

Based on the concept that library use measurement should have as its basic starting point the individual patron, a method of data collection and analysis has been developed that explores individual patterns of borrowing over time. The method accounts for the number of visits on which borrowing takes place, number of items borrowed per visit, and…

The social role of the personal computer and its implications for familial health were investigated in a study of approximately 100 families with microcomputers in their homes. Data were collected through a written questionnaire and through diskettes programmed to monitor day-to-day computer usage. Analysis emphasized both patterns in family use…

Reports intensive survey of medical library users in Oxford teaching hospitals and university science departments that employed six survey techniques (interview, questionnaire, feedback form, direct observation, reference-tracing experiment, library record analysis). Three distinct user types (practitioner, researcher, practitioner-researcher)…

This report outlines specifications for the online transaction monitoring and questionnaire administration features of the University of California's (UC) Prototype On-Line Catalog, known as MELVYL. The development and testing of these features by the UC Division of Library Automation (DLA) is also described. This document is the final report…

Discusses issues relating to the reliability, validity, utility, and information value of unobtrusive testing of library reference services; provides suggestions for practical applications of these criteria; applies study findings to library decision making and planning; and identifies topics for further methodological refinement. (Author/CLB)